Refund Policy

This Refund Policy applies to all purchases made on OhBuddy.ai (“OhBuddy”, “we”, “us”, or “our”), including paid plans and in-app top-ups for message credits and voice-call minutes. Please read it carefully before making a payment.

1. No refunds after purchase

OhBuddy.ai is a digital service that delivers access to AI companions, message credits, and voice minutes immediately after a successful payment. Because access is granted instantly and the benefit is consumed digitally, all sales are final and non-refundable once your payment is confirmed. We do not offer refunds, exchanges, or credit for any plan or top-up after purchase, whether used or unused, in full or in part.

2. No physical goods or shipping

OhBuddy.ai sells only digital access. There are no physical products, and therefore no shipping, delivery, or returns of any kind.

3. One-time plans, no auto-renewal

Each paid plan — Standard (₹199), Pro (₹499), and Premium (₹899) — grants 30 days of access and is a one-time purchase. Plans do not auto-renew and there is no recurring billing, so there is nothing to cancel. Your access simply ends at the close of the 30-day period unless you choose to purchase again. All prices are in Indian Rupees (INR).

4. Failed or duplicate payments

If money was debited from your account but your plan or top-up was not activated, or if you were charged more than once for the same purchase due to a technical or gateway error, please contact us within 7 days at [email protected] with your payment reference. We will verify the transaction with our payment partner and, where a genuine duplicate or failed-but-charged transaction is confirmed, reconcile it by activating the correct access or returning the erroneous amount. This is a transaction-correction measure and not a general refund.

5. Service issues

If you experience a problem using the Service, please reach out to us at [email protected] and we will do our best to help resolve it. Support requests are handled on a best-effort basis and do not, by themselves, entitle you to a refund.

6. Changes to this Policy

We may update this Refund Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Purchases are governed by the Policy in effect at the time of the transaction.

7. Contact

For any questions about this Refund Policy or a specific transaction, contact us at [email protected].